Warranty Policy

Warranty Coverage for BYD Auto Parts

Clear warranty terms for genuine OEM and aftermarket parts, ensuring your investment is protected.

Warranty Summary

All parts supplied by us carry warranty coverage against manufacturing defects and material failures. Warranty terms vary by part category and type (OEM vs. aftermarket). The warranty period begins from the date of shipment.

Genuine OEM Parts

Powertrain Components 24 months
Battery & BMS 36 months
Electrical & Control 18 months
Body & Exterior 12 months
Chassis & Suspension 18 months

OEM warranty follows the manufacturer's original terms and conditions. Extended coverage may be available.

Aftermarket Parts

Powertrain Components 12 months
Battery & BMS 18 months
Electrical & Control 12 months
Body & Exterior 6 months
Chassis & Suspension 12 months

Aftermarket warranty covers manufacturing defects under normal use conditions. See full terms below.

What's Covered

  • Manufacturing defects in materials or workmanship
  • Premature wear under normal operating conditions
  • Dimensional or tolerance deviations from specifications
  • Functional failures not caused by improper installation
  • Corrosion or material degradation within warranty period

Not Covered

  • Damage from improper installation or misuse
  • Normal wear and tear consumables (filters, brake pads, belts)
  • Damage from accidents, modifications, or racing
  • Issues caused by use with non-compatible components
  • Cosmetic damage not affecting functionality

Warranty Claims

How to File a Claim

1

Report the Issue

Contact us with your order number, part details, and photos of the defect.

2

Review & Approval

Our quality team reviews the claim within 48 hours and issues a decision.

3

Replacement or Refund

Approved claims receive a free replacement or full refund, including return shipping.

Important Notes

  • Warranty claims must be submitted within the warranty period.
  • Original order number and proof of purchase are required.
  • Replacement parts carry the remaining original warranty or a new 6-month warranty, whichever is longer.
  • Refunds are processed to the original payment method within 7 business days.

Need to File a Claim?

Have your order number ready and contact our support team for prompt assistance.

Start a Claim